Return & Refund Policy
Effective Date: 01.02.2025
Thank you for shopping at store.pedja.online.
As all our products are digital goods delivered electronically, we kindly ask you to review our policy below before making a purchase.
Eligibility for Refunds
Due to the nature of digital content, all sales are final. Once a product is delivered, we cannot offer a return or refund unless one of the following conditions is met:
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The file is corrupted or inaccessible, and we are unable to provide a working replacement.
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You were charged more than once for the same product due to a technical error.
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You accidentally purchased the same item more than once and can provide proof.
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The product description was misleading or incorrect, and the actual content does not match what was advertised.
If your case falls under one of these exceptions, please contact us within 7 days of your purchase.
Exchanges
We do not offer exchanges for digital products. However, if you experienced a technical issue or downloaded the wrong file, please contact us — we’ll do our best to help.
Contact Us
If you believe you are eligible for a refund, or you are experiencing issues with your download, reach out to us at:
Email: support@pedja.online
Subject Line: Refund Request – [Your Order Number]
Please include:
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Your full name
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Date of purchase
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Order number
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A detailed explanation of the issue
We aim to respond within 2 business days.
Non-Refundable Situations
Refunds will not be issued for:
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Change of mind
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Compatibility issues (please ensure you can open the file format provided)
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Lack of usage or dissatisfaction without valid reason
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Claims made more than 7 days after purchase
Copyright Notice
All products are protected by copyright and are for personal or business use only. Unauthorized redistribution, resale, or sharing of digital files is strictly prohibited and may result in legal action.
We appreciate your understanding and support. By purchasing from store.pedja.online, you agree to this Return Policy.
If you have any questions, feel free to reach out — we’re here to help!